Privacy Policy for StepTap
Last Updated: May 15, 2025
Welcome to StepTap! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services. It also explains your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
If you do not agree with the terms of this Privacy Policy, please do not use the Service.
1. Information We Collect
We may collect personal information from you in the following ways:
Personal Data
Information you voluntarily provide when registering or using the Service, including your name, email address, demographic details (such as age or gender), and any other details you share during participation in activities such as chats, message boards, or profile setup.
Profile Information
Details you add to your user profile, including your bio, profile photo, and social media links.
User Content
Any videos, comments, messages, or other content you upload or post to the Service.
Technical & Derivative Data
Data automatically collected by our servers, such as your IP address, device type, browser type, operating system, access times, and pages visited. For mobile users, this may include device name, OS version, country, and in-app interactions.
Financial Data
We currently do not collect financial information. If we implement paid features in the future, payments will be handled by a third-party payment processor and this policy will be updated accordingly.
Data from Social Networks
If you link your account to third-party social networks (e.g., Google, Facebook, Instagram), we may access certain information such as your name, profile picture, contact list, and other public profile data.
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Communicate with you about your account
- Enable interactions with other users
- Customize and improve your experience
- Monitor Service usage and troubleshoot issues
- Provide and improve features, including AI-powered suggestions or transcriptions
- Send service updates, promotions, or newsletters (opt-in only)
- Prevent fraud and enhance security
- Manage contests, surveys, or other features (if applicable)
3. Disclosure of Your Information
We may share your information in the following ways:
Legal Compliance and Protection
If required by law, or to protect our rights, property, or users’ safety, we may disclose personal data to law enforcement or regulatory authorities.
Third-Party Service Providers
We may share data with trusted providers who assist us with payment processing, cloud hosting (e.g., Supabase), analytics, customer support, AI-powered features (e.g., OpenAI), and video delivery (e.g., BunnyNet). These partners are contractually required to protect your data.
User Interactions
Other users may see information you’ve made public (e.g., name, profile photo, chat participation, likes, or follows).
Public Posts
Content you post publicly (videos, comments, etc.) may be accessible to all users and could be indexed or shared externally.
Business Transfers
In the event of a business transaction (e.g., merger or acquisition), your data may be transferred as part of that process.
4. Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to enhance your experience. Most browsers accept cookies by default, but you can modify your browser settings to decline cookies. Disabling cookies may affect Service functionality.
5. Your Data Rights (Australia)
Under the Privacy Act 1988 (Cth), you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or outdated information
- Request deletion or restriction of processing under certain circumstances
- Withdraw your consent for certain data uses
- File a complaint about our handling of your personal information
To exercise your rights, contact us at privacy@steptap.com. We will respond within a reasonable timeframe, typically within 30 days.
6. International Data Transfers
To deliver our Service, your personal information may be processed and stored by us or our third-party service providers in countries outside of Australia, including where our partners for cloud hosting (e.g., Supabase), content delivery (e.g., BunnyNet), and AI features (e.g., OpenAI) operate. These locations may include the United States and other global regions.
By using StepTap, you acknowledge that your data may be transferred to these locations. We take reasonable steps to ensure that any overseas recipient of your personal information handles it in a manner consistent with the Australian Privacy Principles (APPs) or is subject to laws providing comparable protections.
7. Data Security
We implement administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Children’s Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn we have collected such data without verified parental consent, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Service after changes implies acceptance of the updated terms.
10. Governing Law
This Privacy Policy is governed by the laws of Australia. You agree to submit to the exclusive jurisdiction of the courts of Australia in relation to any privacy-related dispute.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us at:
📧 privacy@steptap.com
If you're not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC):
🔗 www.oaic.gov.au
Your privacy is important to us. We strive to be transparent about how we handle your data.